Ballantyne moves fast. It's one of Charlotte's most active residential communities — new homes, constant turnover, and residents who don't have a lot of patience for service providers who show up late, pad the bill, or make them schedule a whole separate visit just to get a price. If you're in Ballantyne and you need junk hauled, here's exactly how we work and what you can expect from the first call to the empty driveway.
Step 1: Get a Quote Without Scheduling a Visit
Most junk removal companies require an on-site estimate before they'll give you a price. We don't. Text a clear photo of your items to (980) 446-2900 and we'll come back with a price, usually within the hour. You don't need to take time off work or clear your schedule for a quote visit.
If you prefer, you can also call us directly or fill out the form on the contact page. Either way, you're talking to Erik or Henry — the owners — not a call center. Ballantyne customers tend to appreciate that. When you ask a question, you get a straight answer.
Step 2: Book Your Appointment
We operate Monday through Saturday, 8am to 6pm. Same-day and next-day bookings are regularly available. We try to pick up calls and texts before 8am if you're an early starter — many Ballantyne homeowners want to handle logistics first thing before the workday kicks in.
When you book, let us know if there's anything about access we should know — a gated community entrance, a long driveway, items in a garage that aren't visible from the street. The more we know upfront, the smoother the job goes.
Step 3: We Show Up and Do the Work
We arrive in a 2019 Isuzu NPR dump truck with a 17-cubic-yard bed. That's a larger capacity than most junk removal trucks you'll encounter, which matters when you have a significant volume to move. Most residential jobs in Ballantyne — furniture cleanouts, garage loads, renovation debris — clear in a single trip.
You don't need to stage anything, move items to the curb, or sort through what's staying and what's going before we arrive. We do all the carrying from wherever the items are located: upstairs bedroom, back corner of the garage, bonus room, backyard shed. Point us to it and we handle the rest.
If you're still deciding what goes while we're there, that's fine. A lot of Ballantyne jobs involve homeowners walking us through room by room and making real-time calls. We load as you direct and stop when you say you're done.
What It Costs
Our pricing is all-in — labor, truck, and disposal are included. No extra charges for stairs, long carries, or working in HOA communities with access requirements. Here's the full breakdown:
- Minimum load — $99 (a few items, a small pile)
- 1/4 truck — $249 (several furniture pieces or a small room's worth)
- 1/2 truck — $399 (a bedroom or significant garage section)
- 3/4 truck — $549 (large garage cleanout or multi-room clear)
- Full truck — $699 (whole-property or full estate volume)
Dense material — concrete, brick, dirt, roofing shingles — is priced by weight rather than volume. If you're mixing standard household junk with heavy debris, we quote both components separately so you know exactly what to expect before we start.
What Happens to Your Items
We sort as we load. Furniture in good condition, working appliances, usable household goods — these get separated for donation or resale where possible. We work with local partners to keep reusable items out of the landfill. What can't be donated is disposed of responsibly at approved facilities.
If you have specific questions about an item — an old TV, a mattress, a propane tank, paint cans — just ask when you call. We'll tell you upfront how it gets handled and whether it affects the price.
What We Can't Take
We don't haul household hazardous waste: paint, solvents, chemicals, flammable materials, or biohazardous items. If you're unsure about something on your list, ask before we arrive. Better to clarify ahead of time than have something we can't load once we're there.
Why Ballantyne Customers Choose Us
Ballantyne is a high-expectation market. The homes here are newer and well-maintained, and residents have used enough services to know when something isn't being done right. We're owner-operated, based in south Charlotte, and we treat every job the way we'd want our own property treated. You get a confirmed price before we start, we show up when we say we will, and we don't leave a mess.
Whether you're clearing out before a move, finishing a renovation, upgrading furniture, or finally getting to that overstuffed garage, the process is simple. Text a photo to (980) 446-2900, get a price, and we'll take it from there. See our Ballantyne service page for the full list of what we handle in this area.